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Return Policy


All bookstore refunds require the original cash register receipt.

Textbook Refund Policy

Deadlines:
Fall & Spring Semesters: Same day as Drop/Add Deadline (usually 1 week into classes)*

Spring 2018: Full & 1st Session January 12, 2018 - 2nd Session March 9, 2018

Spring Rental Due Date: May 7, 2018

Fall 2017: Full & 1st Session August 25, 2017 - 2nd Session October 17, 2017

Fall Rental Due Date: December 18, 2017

For a full refund on new book, book must be free of all markings, including name and must be considered by store personnel to be in new condition.  All books bought with a shrink wrapping must be returned with shrink wrap intact.

·          Receipt must be presented for full refund.

·          Returns must be made within the time frame stared on the bookmark.

·          Refund will be issued with the same tender the purchased was made (ex: credit card purchases will be issued back to credit card) Checks are the exception; checks will be refunded back to your campus cash card account.

·          Refunds will be permitted up to 2 business days after drop/add for that session has ended if a receipt, and a drop/add/withdrawal slip is presented.  Refund will be applied to your Campus Cash card only.

·          Defective books will be replaced free of charge, except when a book is purchased used and only new is available.  Customer will pay the difference between the new book price and used book price.  Receipt required for exchange.

·          Managers approval required for any refunds after drop/add period ends for each session (see dates above).

*Exception to above policy must be approved by store management in person

*Dates posted in the Bookstore

General Merchandise Refund Policy

  • All merchandise, including uniforms and military, may be returned within 30 days of purchase (except for tradebooks & software, which are non-refundable) and must be in new condition.
  • Defective merchandise returned in its original packaging will be exchanged for the identical item.
  • All items on clearance are considered final sales and may not be returned.
  • When refunds are authorized, they will be issued with the same tender the purchase was made. (I.E. credit card purchases must be refunded back to a credit card). Checks are the exception, checks will be refunded to your campus cash account. Exceptions to above return policy must be approved by management.

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JourneyEd


Uploma